journal-09/26/02

09/26/02

Today I feel like I can’t accomplish anything… feel frustrated… annoyed, irritated, alone, worn out, blah.

It’s all this girl’s mother’s fault. She called us and yelled and claimed we booked the wrong thing… but it was actually her mistake and we have written documentation to prove it. But that doesn’t matter.. we were trying to come up with a workable solution, and the solution that both my superior and I simultaneously and independently came up with is not acceptable to her.

But she just completely deflated me. Deflated, to me, is sticking a needle in my side and pulling it out and all the stuff just comes gushing out of me, spilling all over the floor, making a mess of me and everyone around me.

I feel that contagious.

I don’t mind dealing with upset customers, it’s not that… it’s just that she tried every tactic in the book, and finally something she said got to me and she was crying on the other end, and blaming us, and it was making me crazy.

And I can’t seem to take anything more today. Don’t be dropping any bombs on me today, I can’t handle it. I’m tired of people whining and being rude and mean and cruel. I’m tired of people not following through with things they say they will do, and then it either takes them forever or they don’t do it at all.